The Residence Life team
Going out in the world by yourself doesn’t mean you have to be alone. We have a dedicated team to make sure you settle in and help you get started with university life.
Housekeeping
While living with us, you and your flatmates are responsible for the day-to-day cleaning of the communal areas. Our friendly team of Residence Life Housekeepers will offer lots of hints and tips to help make things a little bit easier. Flats that have a great record of cleanliness may even get a treat!
Maintenance
If you’ve any maintenance issues (e.g. a light has stopped working) you don't have to go out and replace the bulb yourself. Just inform our Residence Life team and they’ll fix the issue as soon as possible. We aim to make safe any critical maintenance issues within four hours and rectify the issue within five working days. Routine maintenance may take slightly longer, depending on demand at the time.
Residence Life Assistants (RLAs)
You’ll be well looked after by our Residence Life Assistants who are close at hand if you need them. They often stay in our student accommodation and make sure everyone is happy and settled. As students who have been at the University for at least a year, they know exactly what it's like to start a new adventure! They're the people to go to if you need help finding the best supermarket in the area, ideas for a good night out or even where to do your laundry. If you just want a cuppa and a chat, our RLAs can help you out.
Residental Support Coordinators
We also have a team of Residential Support Coordinators, who are available to support you throughout the evenings during term time. They are experienced with dealing with lots of things that students may be feeling whether that is loneliness, low mood or an emergency crisis, and can be contacted through our Campus Security team.