Vicki is the Chief Executive of The Quality Assurance Agency for Higher Education (QAA), and the President of the International Network for Quality Assurance Agencies in Higher Education (INQAAHE). Vicki has spent the last two decades navigating complex challenges and driving positive change in leadership roles across the breadth of the higher education sector.
At QAA, Vicki has provided expert advice to government on critical issues such as quality assurance, lifelong and online learning, academic integrity, and contributed to the development of landmark legislation to ban essay mills. Her insights have been sought by policymakers, and she frequently represents the UK higher education sector on the global stage.
Prior to joining QAA, Vicki was Bursar (COO) at St Hugh’s College, University of Oxford. She has also worked at the University of Birmingham as Director of Strategic Planning and in various roles at Warwick University and Warwick Business School. She started her career in higher education at UMIST, where she worked in international student recruitment. Previously, Vicki worked on the Scottish Government inquiry into infant cremation practices, and has experience in the commercial and charity sectors, having run her own company and been director of a charity working with women and families affected by domestic abuse.
Vicki is a graduate of The University of Manchester, and Harvard Kennedy Business School from where she holds a qualification in the Strategic Management of Regulatory Enforcement Agencies.