Appeals against an Award Board decision must be submitted through a process on eVision. To do so, log into your e:Vision account, access the “My Student Information & Support” tab and follow the process to submit an appeal. This will ask you a series of questions to help to establish whether your appeal is eligible for consideration. It will also help to ensure you have provided all the information we need to assess your appeal. There are very specific reasons that students can appeal for, and if your appeal does not meet them, it will not be eligible, and we will not accept it.
You can appeal up to two weeks (excluding bank holidays and University closures) following publication of your results on e:vision. After that, we will only accept an appeal if there was nothing you could have done to submit it on time. You will need to explain and provide evidence to show why your appeal is late. You can find more information about the process on the Complaints and Appeals Procedure, and the Student Guides to Exceptional Circumstances and Providing Evidence.
If you cannot submit your appeal through e:Vision, you can submit it by emailing regulations@staffs.ac.uk If you need to do this, you need to tell us as soon as possible, and explain why you have been unable to use the e:Vision appeal procedure. This might be because
- The option is not available on your e:Vision screen
- You do not have access to your e:Vision account because access has been removed
If you have forgotten your password, you will need to reset this by following the "forgotten password" link on the e:Vision login page. You will not be able to email your appeal to us in these circumstances.
If you would like guidance or support with your appeal, you can contact the Student Support & Experience team, the Students' Union Student Advice Team or your partner provider support team.
Complaints and Appeals Procedure