If you need help and advice, then just ask Beacon!
Beacon is available 24x7 and can answer most common questions and queries.
If you have asked Beacon and still need further IT assistance, you can contact us in the following ways:
Solve portal
Use Solve, the new customer service portal https://solve.staffs.ac.uk/ to contact Digital and Estates and Commercial Services teams, helping you to access all the information you need in one place and experience swifter response times when requiring support.
Call
The Solve portal is the easiest way to contact us. If you are having issues and need additional assistance, you can call us on 01785 353800 between 08:30 and 17:00 (Mondays to Thursdays) and 08:30 and 16:30 (Fridays).